Our goal at exquisiteknives.com is your 100% satisfaction. If you are not happy with your purchase for any reason you may return within 5 days for a full refund minus shipping, credit card and/or paypal fees.
It must be returned in the same condition as it was received by you. Once the five days have elapsed you may not return the item. Please contact us for returns prior to shipping them, we recommend USPS Express or Federal Express shipping including tracking, insurance and signature required.
We usually use FedEx overnight, adult signature required for our shipping to you.
We cannot guarantee natural handle materials as they tend to shrink and/or swell with time, climate,etc.